About Us

About Dealer Service Alternative

Welcome to Dealer Service Alternative. Our promise is to provide you with
“Dealer Quality Service at a Friendly Price”.

Personalized Service using OEM parts.

Our Core Service Team

Alex Aviles

The Owner

Dealer Service Alternative is owned and operated by Alex Aviles. Alex is an ARMY Veteran who graduated from Austin Pea State University with an automotive technology degree. Alex has over 20 years of experience in the industry and has held a master technician certificate from Mercedes-Benz. We have factory level diagnostic equipment and certified technicians.

Alex worked and supported the Boy Scouts of America for over ten years in the Central Florida area, and routinely gives back as often as he can.



  • Name: Felix Vega
  • Years in business: 20 plus
  • From: Levittown PR
  • Certifications: MB Master Tech
  • Hobbies: cruises, church, fast cars.


  • Name: Jaime Del Rio
  • Years in business: 20 plus years.
  • Alma Mater: Seminole State College.
  • Professional certification: AS on
  • Automotive Technology. Graduated with honors.
  • Hobbies: kayaking and outdoors.


  • Name: Austin Granados
  • Hometown: Orlando, FL
  • Years in the business: 15 years
  • Professional certifications: Michelin Certified Tire Specialist, BFGoodrich 4×4 school in Vermont passed(off-road driving school and tire familiarization), BFGoodrich Performance Tire school at the Michelin test track in South Carolina passed(track driving school and tire familiarization).
  • Hobbies or personal accomplishments: USAF veteran – C17 crew chief


  • Name: Ruben Santiago
  • Hometown: Guayama, PR.
  • Years in the business: 39
  • Alma mater if any: Expired
  • Professional certifications: MB Master
  • Technician: VW-Audi Tech Certified.
  • Hobbies: Snow Skiing, Jet-skiing and Sound Engineer.


Korean descent born and raised in Sao Paulo, Brazil
Came to the US in 1990, graduated in electronics and mechanical engineering
fluent in Portuguese, Spanish, English and Korean. 30 years of experience in automotive electronics and mechanical systems. Besides fixing cars, I enjoy outdoor activities like mountain biking, kayaking & hunting.

Hours Of Operations

Monday – Friday: 8am-6pm
Saturday: 8am-5pm
Sunday: Closed

Appointment Request

If you would like more information about our services, please fill out this form. You will be contacted as soon as possible.
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