Reviews

Customer Reviews | Dealer Service Alternative

This is only a sample of what our customers have to say about us.

What People Say…

My experience with Larry and his Team was excellent. I just moved to Orlando 6 month ago and it was the 2nd time i had problems with my car. The first time i brought it to the Volkswagen garage, which was mega expensive, and they recommended repairs that were not necessary. Larry checked my car, called me and made sure i understand whats going on and what is really important to repair and what could wait. The prices for the repairs where absolutely reasonable and they where super fast!!! A few days later i had troubles again (not their fault) and i called them for a quick check. He was immediately available and helped me again!! I can highly recommend this place.

Marlit P

There are good mechanics and there are good humans, Alex is definitely both of the above. My BMW started to misfire on Friday evening, so I started to call shops first thing on Saturday. 5 shops turned me down, including my previous “go to” BMW specialist and several BMW dealers. Next on my calling list was dealers service alternative, I explained my situation to Alex and without hesitation, even tho they were booked out , he told me to come by because he doesn’t want me to get stranded! This was my first interaction with him and It ment so much to me. He did a great job at a great price. If u live in the UCF/ Waterford lakes / Avalon park area look no further to find your specialist and if u dont live in the area , make the trip anyways it’s worth it. Thank you again Alex, I’ll see you next time.

Lisa F

Nothing but good, genuine people at DSA. Took my M4 to fields winter park for a noise coming out of my engine. It took a day and a half to diagnose and with little explanation. Fed up with their service I had a friend recommended DSA. Larry joe explained everything that was wrong in detail and was always calling me with updates all within a very reasonable price. Left very satisfied and with peace of mind! I Highly recommend giving them a shot!

Jonathan T

I was in Orlando on business and had a major rear shock issue due to some road construction. I found Dealer Service Alternative online and can’t say enough great things about the service I received. I had No Appointment and they took me right away, assessed the issue, and gave me a couple of options to repair the problem. Super Professional, Very straight forward and Honest !!

Bob S

My husband and I have been looking for a dealership that would provide great services and still be cost effective. We don’t trust our Mercedes E class with just any auto shop. We found the place online after a lot of research. We went for a regular oil change service (A9) and were taken care of pleasantly. Larry was extremely friendly and helpful. Although I went to pick up the car in place of my husband, he took the time to explain me everything that was done to the car and what he suggests we should get in the future. He was extremely professional. I was working that day and they even had a desk and space to accommodate that while I waited for my car. Not to mention, I did enjoy the warm tea while waiting. The vibe was very hom-ey, I must say. Needless to say, I shall be bringing my car here again for sure!

Tulsi P

Our family was in Orlando for vacation and our BMW x5 broke down leaving us stranded on the interstate. A very scary situation as the car just came to a complete stop and lost all power. We called AAA and as we waited for the tow truck started checking Yelp on where to have our car towed.Thankfully, we found Dealer Service Alternative!!! They were a Godsend! They made the process of fixing our car as smooth as they could. They communicated with us constantly and were always very open and kind to us. They seem to be very knowledgeable about BMW. We are truly glad in the end that this happened to our vehicle in Orlando as we have complete faith that it is now fixed properly. Our only wish is that we lived closer to this shop so we could use it for all our repairs. Thank you Larry Joe and Alex for all of your care and concern, and getting our car fixed properly. We will forever be grateful to you both and your amazing company. May the Lord bless you, your families and your business.

Thomas F

Hours Of Operations

Monday – Friday: 8am-6pm
Saturday: 8am-5pm
Sunday: Closed

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