Why us?
“Dealer Quality Service at a Friendly Price!”
That’s our promise.
But in case you want more…
At DSA, “We protect your warranty”. We do not guess at what your vehicle needs or what fluids it takes. We use a comprehensive catalog system to ensure we will not only maintain your vehicle, but we will protect your manufacturer or extended warranty.
Nothing but the best! With a college degree in Automotive Technology from Austin Peay State University, you should know your car is in good hands! You’re not just hiring another mechanic, you’re partnering with experienced professionals who will not only meet, but exceed, your expectations.
You can trust us! See our reviews. These are from real customers. We will work hard for you to inspire you to leave a positive review as well.
Brake Service Warning on Mercedes-Benz
No Job Too Big!
We speak human, whether it’s in English or Español. We can explain what your vehicle needs; better yet, we can show you! We won’t use technical gibberish to talk above you, and instead we will explain the problem in normal terms, or take you to your vehicle and show you. We want your trust and we will earn it, because we work in relationships!
At Dealer Service Alternative, our technicians are trained to work on your car or SUV, but we actively train them to understand what you, as a customer, want. We grow our family every day with people just like you! We don’t just work on repairs, we make friends!
We love what we do! We love cars, trucks and everything that has wheels! (Except wheelbarrows!) The bottom line is that people that do what they love until they become the best, and that’s our goal.
Dealer Service Alternative technicians will never try to sell you what you don’t need and we will prioritize what needs to be done and tell you what can wait. Again, we want a lasting relationship. It doesn’t matter to us if you do all in one visit or little by little. We want you in control of how your vehicle is treated.
We encourage you to speak to the technician working on you vehicle. We have glass windows on every office so you can see what they are doing. You are the boss, and your needs must be met. Because we are a small shop, we can be responsive, flexible, and able to adapt to your changing needs with speed, efficiency, and fairness that larger shops or dealers just can’t match. We stake our reputation on it!